REFUND AND RETURN POLICY
At Ramani Fashion, your satisfaction is our top priority. If you are not completely satisfied with your purchase, we’re here to help.
Returns
- Eligibility: You have 7 days from the date of delivery to return your item. To be eligible for a return, your item must be unused, unworn, and in the same condition that you received it. The item must also be in the original packaging with all tags attached.
- Non-returnable Items: Certain items are exempt from being returned, including:
- Sale or clearance items
- Return Process:
- To initiate a return, please contact our customer service team at https://ramanifashion.in/contact-us/ or call us at +91 93724 94513 with your order number and reason for return.
- Once your return is approved, we will provide instructions on how to send the item back to us.
- You are responsible for the shipping costs associated with returning the item. Shipping costs are non-refundable.
Refunds
- Processing: Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, a refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.
- Late or Missing Refunds: If you haven’t received a refund yet:
- Check your bank account again.
- Contact your credit card company, it may take some time before your refund is officially posted.
- If you’ve done all of this and you still have not received your refund, please contact us at https://ramanifashion.in/contact-us/.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us at https://ramanifashion.in/contact-us/ and send your item
Contact Us
If you have any questions regarding our refund and return policy, please contact us at https://ramanifashion.in/contact-us/ or call us at +91 93724 94513. We’re here to assist you with any concerns.